Terms and Conditions
Last Updated: July 2025
1. Introduction
These Terms and Conditions ("Terms") govern your use of the AITripBot mobile application ("Service", "App") operated by Sequla Limited Partnership ("we", "our", "us", "Company").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
2. Service Description
AITripBot is an AI-powered travel planning assistant that provides:
Core Features
- AI Chat Assistant: Conversational travel planning and recommendations
- Trip Planning: AI-generated itineraries with daily activities and recommendations
- Image Analysis: Photo recognition for menu translation and landmark identification
- Location Services: GPS-based weather forecasts and local recommendations
- Booking Integration: Affiliate partnerships with travel booking platforms
Third-Party Integrations
- AI Services: OpenAI (ChatGPT, GPT-4, Whisper), Google Gemini
- Maps & Location: Google Maps, Google Places, Google Weather API
- Booking Partners: Expedia (hotels, flights), Klook (activities)
- Infrastructure: Supabase (database, authentication)
3. User Accounts and Registration
We offer three tiers of service:
1. Guest Account: No registration required
2. User Account: Free Registration
3. Member Account (Premium)
Registration Requirements
- Valid email address
- Accurate personal information
- Compliance with minimum age requirements (13+ years)
- Agreement to these Terms and Privacy Policy
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
4. Credit System and Usage Limits
- Our Service operates on a credit-based system
- Each account type—Guest, User, and Member—has a different daily credit limit.
- Credits reset daily at midnight UTC. Unused credits do not carry over to the next day.
5. Acceptable Use Policy
You may use our Service for:
- Personal travel planning and research
- Legitimate travel-related inquiries
- Educational purposes related to travel and destinations
You may NOT use our Service for:
- Commercial purposes without written permission
- Generating content that violates laws or regulations
- Harassment, abuse, or harmful content
- Attempting to reverse engineer or hack the Service
- Sharing inappropriate, offensive, or illegal content
- Spam or automated requests that exceed reasonable usage
When using our AI features, you agree not to:
- Upload images containing personal identification documents
- Share private or confidential information
- Request assistance with illegal activities
- Generate content that infringes on intellectual property rights
6. AI Services and Accuracy
Our Service uses artificial intelligence to provide travel recommendations and information. You acknowledge that:
- AI responses are generated based on training data and may not always be accurate
- Travel information may change frequently and should be verified
- We do not guarantee the accuracy of AI-generated itineraries or recommendations
- Local conditions, prices, and availability may differ from AI suggestions
You are responsible for:
- Verifying all travel information before making decisions
- Checking current visa, health, and safety requirements
- Confirming business hours, prices, and availability
- Using common sense and exercising caution when traveling
7. Location Services and Privacy
With your permission, we collect location data to:
- Provide weather forecasts for your area
- Suggest nearby restaurants and attractions
- Enhance travel recommendations with local context
- Improve Service functionality
Location Privacy
- You can disable location services in your device settings
- When location is disabled, we may use IP-based location detection
- Location data is used only for Service functionality, not for advertising
- We do not sell or share your location data with third parties
8. Booking and Affiliate Services
Our Service includes links to third-party booking platforms and other service providers
We may earn commissions from bookings made through our affiliate links. This does not affect:
- The price you pay for services
- The quality of our recommendations
- Our commitment to providing unbiased travel advice
We are not responsible for:
- The quality or availability of third-party services
- Booking confirmations or cancellations
- Customer service issues with booking partners
- Refunds or disputes with third-party providers
9. Intellectual Property
We own or license all intellectual property in the Service, including:
- The AITripBot application and its features
- AI-generated content and recommendations
- User interface design and functionality
- Trademarks, logos, and branding
You retain ownership of content you provide to the Service, but grant us a license to:
- Process your messages and images for AI analysis
- Store data necessary for Service functionality
- Improve our AI models and Service quality (anonymized data only)
Third-Party Content
- Some content may be provided by third parties and is subject to their respective terms and conditions.
10. Data Storage and Retention
Most user data is stored locally on your device:
- Chat history and conversations
- Trip itineraries and plans
- User preferences and settings
- Cached images and data
We store minimal data on our servers:
- Account information (registered users only)
- Usage analytics (anonymized)
- Service performance metrics
- Error logs and diagnostic data
Data Retention
- Local data: Controlled by you, deleted when you uninstall the app
- Server data: Retained as outlined in our Privacy Policy
- Account deletion: Available upon request to info@sequla.net
11. Payment Terms (Premium Features)
Member accounts may include premium features subject to:
- Weekly, Monthly or annual subscription fees
- Automatic renewal unless cancelled
- Refund policies as outlined in app store terms
Payments are processed through:
- Apple App Store (iOS users)
- Google Play Store (Android users)
- Third-party payment processors
NO REFUNDS POLICY: All payments for premium features, subscriptions, and services are final and non-refundable. We do not provide refunds, credits, or exchanges for any reason, including but not limited to:
- Dissatisfaction with the Service
- Unused credits or subscription time
- Technical issues or service interruptions
- Account termination or suspension
- Changes to features or pricing
- Accidental purchases
12. Service Availability and Modifications
Service Availability: We strive to provide continuous service but do not guarantee:
- Uninterrupted access to the Service
- Error-free operation at all times
- Compatibility with all devices or operating systems
- Availability in all geographic regions
Service Modifications: We reserve the right to:
- Modify or discontinue features with reasonable notice
- Update these Terms as necessary
- Change credit limits or pricing structures
- Implement new features or remove existing ones
13. Limitation of Liability
Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
Limitation of Damages: To the maximum extent permitted by law, we shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Travel-related expenses or losses
- Damages arising from third-party services or content
Maximum Liability:
Our total liability to you for all claims shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
14. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you provide to the Service
15. Termination
You may terminate your account at any time by:
- Contacting us at info@sequla.net
- Uninstalling the application
- Ceasing to use the Service
We reserve the right to terminate, suspend, or ban your account immediately and at our sole discretion for:
- Violation of these Terms
- Fraudulent or illegal activity
- Abuse of the Service or other users
- Extended periods of inactivity
- Misuse of the Service as determined by us
- Suspicious or harmful activity
- Any behavior we deem inappropriate or harmful to our Service or community
- Any reason we determine necessary to protect our Service, users, or business interests
We may exercise this right without prior notice and without providing specific reasons for the termination. Our decision to terminate or ban an account is final and at our complete discretion.
Upon termination:
- Your access to the Service will cease
- Local data may remain on your device
- Server data will be handled per our Privacy Policy
- These Terms will remain in effect for applicable provisions
16. Dispute Resolution
Governing Law
These Terms are governed by the laws of the jurisdiction where Sequla Limited Partnership is established.
Dispute Resolution Process
1. Direct Communication: Contact us at info@sequla.net
2. Mediation: Good faith attempt to resolve disputes
3. Arbitration: Binding arbitration if mediation fails
4. Legal Action: As a last resort, subject to applicable laws
Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class action lawsuits.
17. International Users
Global Availability: Our Service may be available internationally, but:
- Local laws and regulations apply
- Some features may not be available in all regions
- Content may be localized for different markets
- Payment methods may vary by location
Compliance: International users are responsible for:
- Compliance with local laws and regulations
- Understanding applicable data protection requirements
- Ensuring lawful use of the Service in their jurisdiction
18. Children's Privacy
Age Restrictions
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Parental Consent
Users between 13-18 should have parental consent before using the Service.
Data Protection
If we become aware of personal information from a child under 13, we will delete it promptly.
19. Updates and Modifications
Terms Updates: We may update these Terms periodically. We will notify you of significant changes through:
- In-app notifications
- Email notifications (registered users)
- Updates to this document with new effective dates
Continued Use
Your continued use of the Service after Terms updates constitutes acceptance of the new Terms.
20. Contact Information
For questions about these Terms or the Service:
- Email: info@sequla.net
- Subject Line: Terms and Conditions Inquiry - AITripBot
We aim to respond to all inquiries within 48 hours during business days.
21. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
22. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sequla Limited Partnership regarding the use of the Service.
Last Updated: July 2025
Version: 1.0
These Terms and Conditions are designed to be comprehensive while remaining user-friendly. We are committed to providing excellent travel planning services while protecting your rights and our business interests.