Privacy Policy

Last Updated: July 2025

Introduction

Sequla Limited Partnership ("we," "our," or "us") operates the AITripBot mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

AITripBot is your AI travel companion that helps you plan trips, chat about travel, and discover new destinations. This policy explains what information we collect, how we use it, and your choices.

What information do we collect?

Information you give us

  • Account details when you sign up (email, name, preferences)

  • Trip planning information (destinations, dates, budget, travel style)

  • Chat conversations with our AI assistant

  • Photos you share for landmark identification or menu reading

  • Voice messages you send (converted to text)

  • Feedback and support messages

Information we collect automatically

  • Location data (when you allow it) to provide local weather and recommendations

  • Device information (type, OS version) to ensure the app works properly

  • Usage patterns to improve our AI recommendations

  • Technical data (API performance, error logs) to fix issues

How we use your information

To provide our travel services

  • AI chat assistance for travel questions and planning

  • Personalized trip itineraries based on your preferences

  • Location-based recommendations for weather, restaurants, and activities

  • Image analysis to identify landmarks or read menus

To improve our AI

  • Training our models to give better travel advice (we remove personal identifiers)

  • Understanding usage patterns to enhance features

  • Testing new capabilities like better trip suggestions

  • Fixing problems when the AI doesn't work as expected

To manage your account

  • Credit system management for AI usage limits

  • Preference storage for language and travel style

  • Security and fraud prevention

  • Customer support

What information do we share?

We use these AI providers to power our features:

  • OpenAI (ChatGPT, GPT-4) for chat responses and image analysis

  • Google Gemini as an alternative AI model

To provide real-time travel data services and information:

  • Google Maps for places, directions, and location data

  • Google Weather for forecasts and current conditions

  • Travel booking partners (like Expedia) for hotel and flight recommendations

Infrastructure

  • Supabase hosts our database and handles authentication securely

  • Google Cloud Platform processes some AI requests

We don't sell your data

We never sell your personal information to advertisers or data brokers.

Your choices and controls

Location sharing

  • You can turn off location access anytime in your device settings

  • Without GPS, we'll use your IP address to estimate your general location for weather and recommendations

  • This gives you a good experience while protecting your precise location

Chat history

  • All your conversations are stored locally on your device only

  • We don't store your chat messages on our servers

  • We only collect anonymized analytics to improve our AI responses

  • To clear chat history, simply delete and reinstall the app

Trip planning and itineraries

  • Your saved trips and itineraries are stored locally on your device

  • We don't store your personal trip details on our servers

  • Only anonymized trip generation analytics are collected for service improvement

Data download

  • Since your chats and trips are stored on your device, you already have access to them

  • We don't store your chat messages and trip details on our servers

Account deletion

  • We'll remove your account and server data within 30 days

  • Your locally stored chats and trips will remain on your device until you delete the app

How we protect your information

  • Encryption for all data transmission and storage

  • Limited access - only authorized team members can access user data

  • Regular security audits and monitoring

  • Secure cloud infrastructure with industry-standard protections

Children's privacy

AITripBot is not intended for children under 13. We don't knowingly collect information from children under 13.

International users

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate protections are in place for international transfers.

Changes to this policy

We'll notify you of significant changes by:

  • Posting updates in the app

  • Sending email notifications (if you have an account)

  • Showing a notice when you next use the app

Contact us

Questions about privacy? Email us at info@sequla.net

Sequla Limited Partnership

AITripBot Privacy Team

This policy is designed to be clear and honest about how we handle your information while providing excellent AI-powered travel services.